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CHECK IN/OUT:
Check in before 04.00 p.m. Check out before 10.30 / 11.00 a.m.
If you arrive after please call us at the bar. Thank you. Phone: +39 0187 821003

THERE IS NO PORTER SERVICE. WE DON'T ACCEPT ANIMALS.

CANCELLATION POLICY:
If you decide to cancel your reservation you must do so seven (7) days before the arrival date, esclusively by fax or by e-mail correspondence.
In the case of a late cancellation or if the party does not arrive on the agreed date of the reservation, the hotel reserves the right to charge the first nights stay to the credit card used to reserve the room. In the case of early departure, the hotel reserves the right to charge the party for the full length of stay as agreed when making the reservation.

RESERVATION VALIDATION: To confirm a reservation we request a credit card (Mastercard or Visa) guarantee which can be sent via fax or e-mail. Your credit card information serves as a guarantee for the room reservation, therefore any incorrect data or correspondence of incorrect data will result in the cancellation of your reservation.
The credit card used for the guarantee of the reservation must expire after the date of your stay. In the case of a lost or stolen credit card we ask that you write to us and give us the information for the current or replaced credit card to be used as a guarantee.
The reservation is considered valid from the moment that we send you our definite confirmation.



The restuarant is closed for business on Wednesday of each week. The Trattoria Gianni Franzi is closed during the winter season from January 10 through March 10.
To receive information or to make a reservation during the period in which we are closed it is possible to do so only via fax at +39 0187 812228 or via e-mail.
Messages will be checked weekly. It is not necessary to telephone.

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